Rehearse a price objection out loud with an AI playing the customer, then get a short recap with two things to say differently next time.
Who it is for
Owners and sales staff who freeze when a customer says the price is too high. Use made-up customer details. Do not paste real client names or private information into a chatbot.
Tools
ChatGPT with Voice, or Claude with voice mode
A quiet spot and a headset or phone
Your real price and what the price includes
Steps
Write down the situation: what you sell, your price, and the objection you dread, such as 'your quote is higher than the other one'.
Open ChatGPT and start Voice. OpenAI says options such as Live, Advanced and Standard are under Settings, then Voice, and depend on your plan, region and app version. Or open Claude, start a chat and tap the sound wave symbol. Anthropic says voice mode is a beta feature.
Paste the setup prompt below first as text, so the assistant plays the customer and stays in the role.
Run the call for five minutes. Answer out loud as you would on a real call.
Say 'stop and recap'. Read the written recap on screen. OpenAI notes ChatGPT can make mistakes, so treat the notes as ideas, not a verdict.
Pick one thing to change and run the same objection again. Compare how it felt.
Do this once a week for the objections that cost you jobs.
The prompt
Play a customer for a practice sales call. I will speak my answers.
What I sell: [PRODUCT OR SERVICE]
My price: [PRICE AND WHAT IT INCLUDES]
The customer: [A MADE-UP PERSON, for example: a homeowner comparing two quotes]
The objection: [for example: your price is higher than the other quote]
Rules:
- Stay in character. Be polite but push back twice before you agree to anything.
- Do not make up facts about my business. If I say something you cannot judge, ask me a question.
- Keep each turn to two or three sentences.
- When I say 'stop and recap', leave the role and write: what I did well (two points), what to say differently (two points), and one line I could use next time.
- Do not score me out of 10. Give notes only.
Tips
Use a made-up customer. It keeps real names and private details out of the chat.
Anthropic says voice mode can use web search and connected tools, so turn off connections you do not need for this.
Practice the same objection until the first sentence comes easily.